This course will help you develop personal and professional skills for the working environment. It will provide you with information on what to expect when entering the workplace and gives you advice on how to prepare for a career. You will learn to recognise how to recognise the intended audience and the purpose of the information presented at work. You will learn about the process of information exchange, communication models, written and verbal information, how to collect data and the skills required to present information professionally.
You will have 12 months access to your online study platform from the date you purchased the course. You can complete the course in stages, revisiting the training at any time. It is self-paced so you can decide how quickly to progress through it.
Who is the course aimed at?
This course is suitable for anyone who is interested in developing their knowledge and understanding of business and customer awareness. There are no specific entry requirements for this course. Basic understanding of English language, literacy, numeracy and ICT are required to complete this course.
Method of Assessment
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. The pass mark is 70%.
Successful candidates will be awarded a digital PDF certificate of completion.